Shipping policy

Shipping Policy

Thank you for shopping with Abishai Online Store. We work to process and ship orders as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will generally be processed on the next business day.

Processing times may vary during holidays, high-volume periods, or for certain products.

Shipping Rates

Shipping costs are calculated at checkout based on the items in your order, package details, shipping destination, and selected shipping service.

Available shipping options may include:

• USPS Ground Advantage
• USPS Priority Mail
• UPS Ground

Available services, estimated delivery times, and shipping costs may vary depending on the destination and package.

Estimated Delivery Times

Delivery estimates are provided during checkout based on the shipping service selected. Delivery times are estimates and are not guaranteed.

Carrier delays caused by weather, holidays, service disruptions, or other circumstances outside our control may affect delivery times.

Tracking

When tracking information is available, customers will receive a shipping confirmation with tracking details after the order has been shipped.

Please allow some time for the carrier to update tracking information after the shipping label has been created.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order.

If you notice an error in your shipping address, contact us as soon as possible at info.abishaionline@gmail.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Delayed, or Damaged Packages

If your package arrives damaged or you receive an incorrect item, please contact us promptly at info.abishaionline@gmail.com with your order number and, when applicable, photos of the item and packaging.

For packages showing as delivered but not received, please check around the delivery location and with household members or neighbors before contacting us. We may also ask you to contact the shipping carrier as part of the investigation.

Returned or Undeliverable Packages

If a package is returned to us because of an incorrect or incomplete address, refusal of delivery, or another issue not caused by Abishai Online Store, additional shipping charges may apply if the customer requests reshipment.

International Shipping

We currently primarily serve customers within the United States. International shipping availability, when offered, will be displayed at checkout.

Customers are responsible for any applicable customs duties, import taxes, or fees unless otherwise stated at checkout.

Questions

If you have any questions regarding your shipment or order, please contact us at info.abishaionline@gmail.com.